Collecting Personal Information

When you visit the Site, we collect specific information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: Includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this to fulfill our contract with you, process your payment, arrange for shipping, and provide you with invoices and order confirmations.

  • Device Information: Includes version of web browser, IP address, time zone, cookie information, and how you interact with the Site. We collect this automatically to load the Site accurately for you and to perform analytics on Site usage to optimize our platform.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you.

  • We use secure payment gateways (such as Stripe and PayPal) to process transactions safely.

  • We share necessary shipping details with our logistics partners to deliver your artifacts.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Your Rights

Depending on your location (including residents of the European Economic Area and California), you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the information below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@sideravault.com.